Here’s a number for you - 21. What immediately springs to mind? I imagine for most of you, it’ll conjure up memories (at least what you can remember), from the celebrations you had when turning 21 years old.*

Family and friends have often laughed or sighed at my tendency to be contrary from time to time. Everyone is turning left - I’ll go right. You should really do this Mike. OK then, I’ll do something else. I’ve also dropped the odd incendiary device onto Facebook to see what reaction I might get. This rarely disappoints!

Reciprocity - the give/get principle. It might go something like this - I am on the receiving end of childlike behaviour, so I will respond in a judgmental way, probably laced with childishness! Unlikely to get a great outcome…

It’s not really individuals who get things done in organisations. Nor is the whole of the organisation at work. It’s teams that make things happen. Which explains what we know about organisations that outperform expected norms - high-performing organisations are made up of high-performing teams…

Last week, I was in conversation with another small business owner about a subject I’ve written about before - the daily choice we have to be either judgmental…

I was reading a LinkedIn post the other day, in which a leadership consultant spoke about the privilege of working closely with some extraordinary leaders over the years. And that, while each had their own strengths, the truly unforgettable ones all shared one thing: a deep commitment to kindness…